Return and Exchange:

We have return/exchange policy of 7 days from the date of delivery.
If you are not satisfied with any product you receive, you can request for a replacement as long as it meets our conditions. Item which have any stains, emit, body odors, perfume scents, have any kind of marks, damages or water stains will not be accepted for returns or exchanges. Product tags should be intact. Also there will be no return & axchanges during promotional/sale periods.

Procedure:

  • We have a 7 day return/exchange policy (DISCOUNTED ITEMS CANNOT BE RETURNED OR EXCHANGED)
  • Please email us a return request on [email protected] with the subject line “Return/Exchange Request.”
  • For more details, please get in touch with our 24 hour Customer Care Center (+923005415561)

REFUND:

  • Cash on delivery orders: Refund will be in the form of pay orders,
  • Online paid: Price of the bought product will be reversed on your card.
  • Returns, Exchanges & Refunds will only be facilitated for the goods purchased through (www.umarposhakmehal.com) only.
  • For all cash on delivery orders, request for pay order will b filed. Please send us the following information:
  1. Bank account no.
  2. Account title
  3. Branch code
  4. CNIC no.
  5. Order no.
  6. Items for refund
  • For orders paid using credit/debit card or PayPal, refund will be credited into the same account. It takes up to 5 working days for online refund to reflect on your statement.
  • Any shipping, handing costs or taxes are non-refundable.

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